Moorhead Public Service Announces the Sale of GoMoorhead.com

FAQs

More FAQs will be posted as they become available

What will happen to the price?
As a part of the contract with 702 has agreed to not increase your rates for the next 12 monhts.
Added: August 12, 2009

What does this mean for me, a GoMoorhead.com customer?
Operationally, we hope it means very little disturbance. MPS staff is committed to assisting during the transition to 702. We intend to work with 702 so that everything from the billing to the technology moves smoothly. In the contract negotiations with 702, MPS made sure your prices would not increase for the next year and 702 agreed. The future for GoMoorhead.com looks good. If MPS was not sure their customers would be taken care of, this sale would not have taken place.
Added: August 11, 2009

What about billing, will that change?
Initially, it is the intent of MPS to assist 702 in the transition of billing. Any automatic payments from credit cards or bank accounts will continue and paper bills will be mailed as usual. At some point, minor changes may take place as 702 integrates the GoMoorhead.com billing into their system, but those changes will be announced by 702 when their timing is right.
Added: August 11, 2009

What will this do for my service?
702 will be acquiring all assets of GoMoorhead.com-this means all the equipment that is in place throughout Moorhead will still be utilized by 702. Contracts are in place that will allow 702 to utilize MPS' fiber optic system, allowing 702 to seamlessly deliver the GoMoorhead.com service. 702 also has infrastructure of their own that will allow them to enhance the system in the areas that need more attention.
Added: August 11, 2009

More FAQs will be posted as they become available