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GoMoorhead.com Support: Troubleshooting and FAQs

Troubleshooting:

• Connecting to GoMoorhead.com using Mac (OS9 or greater)
• Connecting to GoMoorhead.com using Windows 2000
• Connecting to GoMoorhead.com using Windows XP
• Connecting to GoMoorhead.com using Windows Vista
• Installing your Wireless Bridge

Frequently Asked Questions:

• EMAIL: How do I access my GoMoorhead.com e-mail?
• EMAIL: Can I access my GoMoorhead.com e-mail while out of town?
• EMAIL: How do I set up Outlook or Outlook Express to receive my GoMoorhead.com e-mail?
• EMAIL: What is the POP3 (incoming mail server) and SMTP (outgoing mail server) for GoMoorhead.com?
• What is GoMoorhead.com?
• How fast is the GoMoorhead.com Internet service?
• How much does GoMoorhead.com Internet service cost?
• What are the minimum requirements necessary for computers to access GoMoorhead.com?
• Does GoMoorhead.com offer help desk support for its customers?
• What equipment do I need at home to connect through GoMoorhead.com?
• Will I have "always on" or 24/7 connectivity to the GoMoorhead.com system, or will I have to log on every time I use it?
• How do I set up and access my GoMoorhead.com e-mail?
• What is the POP3 (incoming mail server) and SMTP (outgoing mail server) for GoMoorhead.com?
• How do I remove my "proxy settings" from my computer?
• I’m not using a GoMoorhead.com bridge (CPE) and I need to locate my MAC address. How can I find it?
• Does the GoMoorhead.com network employ any security measures to protect data, personal information, etc.?
• How do I configure my PC connection to the GoMoorhead.com network?
• I’m planning to subscribe to GoMoorhead.com as a residential customer, and I have three computers in my home. Can I connect to your system through one account, or would I have to purchase three separate accounts?
• I have a PC and a PDA (personal data assistant) or a smartphone offering a Wi-Fi connection, and I am planning on becoming a GoMoorhead.com customer. Will I be able to use my PDA or phone within the coverage area? And also, would I need to acquire two different accounts in order to use both?
• I don’t live in the coverage area, but I frequently do business in Moorhead. Is there a limited-use plan or daily premium I can pay to use the GoMoorhead.com network?
• Does GoMoorhead.com offer Internet services in surrounding areas like Dilworth, Oakport, and beyond?
• I’d like to subscribe to GoMoorhead.com Internet, but I don’t want to give up my current e-mail address or my dial-up capabilities. Is there a way to keep both options without paying full price?

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